Refund Terms

Welcome to JOLVENITH. We take pride in the quality of our products and services. However, if you are not entirely satisfied with your purchase, we are here to assist you with a detailed refund policy outlined below.

Eligibility for Refunds

To be eligible for a refund, your request must meet the following criteria:

• The request is made within 30 days from the date of purchase.
• The item must be unused and in the same condition that you received it.
• Your item must be in its original packaging.
• A valid proof of purchase from JOLVENITH is required.

Non-Refundable Items

Certain items are non-refundable, including:

• Gift cards
• Downloadable software products
• Services that have already been rendered

Process of Refund

To initiate a refund, please follow these steps:

1. Contact us via our support email: [email protected].
2. Include your order number and reason for the refund request.
3. We will evaluate your request and notify you of the approval or rejection status.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

Late or Missing Refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [email protected].

Contact Information

For any questions regarding our refund policy, please contact us at: